The Rise of Robo-Advisors: How Should Consultants Respond?

Robo-advisors have gained popularity for their low-cost, automated approach to investing. Platforms like Betterment, Wealthsimple, and Nutmeg offer algorithm-based portfolio management with minimal human interaction. But does this signal the end of human financial consultants?

Absolutely not. In fact, the rise of robo-advisors presents an opportunity for consultants to differentiate themselves and provide greater value.

Robo-advisors are excellent for basic, low-cost investing, especially for younger clients or those with simple portfolios. But they struggle with complexity — such as tax planning, estate structuring, business consulting, or emotional decision-making.

Consultants should respond by positioning themselves as trusted partners, not just portfolio managers. Focus on services that robo-advisors can’t replicate:

  • Behavioral coaching
  • Personalized wealth strategies
  • Multi-generational planning
  • Business advisory and risk management

Additionally, consultants can incorporate robo-technology into their practices. Hybrid models — where a human advisor works alongside automated systems — offer the best of both worlds: efficiency and empathy.

Another approach is to use robo-advisors as a “starter service” for younger clients. As their wealth grows, they can transition to more personalized, full-service planning with a human advisor.

Rather than compete with robo-advisors, consultants should leverage their limitations, offer what algorithms cannot, and modernize their services for the digital age.

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